Refund Policies
Last updated May 2024.
Please read carefully. By purchasing Products and Services (“Courses”, “Workshops”, “Trainings”, “Automation Club Membership”, “Templates”, and all other products sold by Karvel Digital) from Karvel Digital, the following Refund Policies are entered into by Karvel Digital (“Company”, “we”, or “us”) and You (“Client”, “Customer”, or “You”), and You agree to the following terms stated herein.
One-Time Purchases
Immediately upon signup, you have access to knowledge and trainings that will immediately provide you with the value advertised in that particular Course, Workshop, or Training. We do not offer any money-back guarantee and no refunds will be issued. If you have any problems accessing our content, or require any assistance, you agree to contact us directly (info@karveldigital.com) to allow us to assist you with gaining access to our content.
Memberships (Subscriptions)
When you purchase a subscription or membership you immediately gain access to a whole library of information where most of the content is only available to active members. You also gain access to downloadable tools, a community of members who openly share their experiences, and to live streams and office hours.
We do not offer refunds for subscriptions or memberships. You will not be issued a refund for any remaining days or months of the Service after your cancellation, and any remaining installment, default, or late payments will be due immediately.
All subscriptions rebill and renew automatically according to the terms of the subscription you purchased.
Consulting & Coaching Calls
Consultation and Coaching Fee (Consultation). Consultations are provided at a flat fee, which must be paid in advance and constitutes full payment for the consultations. The consultation fee is fully earned upon receipt, subject to the cancellation and refund policy set forth below. You may be entitled to a refund of a portion of the consultation fee if the consultation is not provided, subject to the cancellation and refund policy below.
Cancellations, No-Shows, & Refunds
- Single Paid Consultation Calls: One time consulting sessions are non-refundable and may be rescheduled for up to 60 days. Any consultation that is not started within 15 minutes of the scheduled start time will be considered a no-show. Consultations may be rescheduled up to 2 times. If you no-show 3 times, we reserve the right to cancel your service without a refund. You will receive a full refund if we cancel the consultation.
Digital Downloads
Digital downloads are available to you immediately upon purchase. Due to the nature of this product, no refunds are provided for any downloads sold by Karvel Digital.
Chargebacks
Since we have a clear and explicit refund policy, that you must agree to prior to purchase of any Service, we do not tolerate or accept any type of chargeback (threat or actual) from you, your credit card company, issuing bank, or credit card processor. If a chargeback is placed on a purchase, or if we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, IP addresses, order date, order amount, billing address, and all other information you provided willingly during the purchase.